FY 2004 LOW-INCOME ENERGY PROGRAMS FEDERAL | UTILITY | CHARITABLE FEDERAL LIHEAP Contact: Weatherization Contact: LIHEAP Coordinator Arizona Department of Economic Security Community Services Administration - 086Z P.O. Box 6123 Phoenix, AZ 85005 Telephone: 602-542-6600 Fax: 602-364-1756 Email: mekane@mail.de.state.az.us Website: www.azdes.gov/common.aspx?menu=36&menuc=28&id=2328 Public Inquiries: 1-800-582-5706   Mr. Charlie Gohman WAP Administrator Arizona Energy Office 1700 West Washington, Suite 220 Phoenix, AZ 85007 Telephone: 602-771-1194 Fax: 602-771-1203 Email: charlieg@azcommerce.com Website: www.azcommerce.com/Energy/Low-Income+Weatherization+Assistance+Program.htm LIHEAP Administering Agency Contacts www.azcaa.org/azcaa-communityAgencies.html WAP Administering Agency Contacts www.azcommerce.com/Energy/Low-Income+Weatherization+Assistance+Program.htm LIHEAP FY Funding $7,317,663 LIHEAP Income Eligibility Level 150%  Federal Poverty Level LIHEAP FY 2003 Benefit Heating and Cooling: $50 min, $150 average, $400 max LIHEAP Households Served (Estimate for FY 2003 Heating) 27,646 LIHEAP Program Dates Year round UTILITY Low-Income Rate Assistance Arizona Public Service Energy Support Program Customers who qualify under the low-income guidelines established by the federal government, may be eligible to receive a discount of as much as 30 percent off the cost of electricity. The amount of the discount depends upon how much electricity is used each month. Application forms are available online or can be picked up at all APS business offices, as well as several community action agencies, senior centers and food banks. www.aps.com/aps_services/residential/lowincome/LowIncome_2.html Unisource Energy Services C.A.R.E.S. Customers whose income does not exceed 150% of the federal poverty level may be eligible for a 10%, 20% or 30%  discount off electricity cost depending on monthly usage. CARES rates also apply to the Low-Income Medical Life Support Program for customers who are medically life-support dependent and who meet specific eligibility requirements. The same CARES discounts are applied to increased monthly kWh limits to allow for energy use of qualified medical life support equipment. Kingman area, 928-681-4100; Lake Havasu area, 928-855-2138; Nogales area, 520-281-1212 1-800-352-3010 for Mohave County;1-800-752-7589 for Nogales County  www.uesazelectric.com/html/lowIncomeAssistance.html Salt River Project Economy Price Plan Customers with limited incomes can receive $9 off SRP charges each month through the Economy Price Plan. To receive an application or for more information, call SRP at 602-236-8888 in Phoenix, or from outside the 602, 623 or 480 area codes, call toll-free number at 800-258-4777. www.srpnet.com/prices/epp.asp Medical Life Support Discount Qualifying medical patients or their family member can receive an $9 monthly discount on their SRP bill while using life-sustaining equipment. Call 602-236-8888 or 1-800-258-4777 if outside Maricopa County www.srpnet.com/prices/medical.asp Southwest Gas Low Income Ratepayer Assistance (LIRA) For customers whose household income does not exceed 150% of the federal poverty level, a 20% rate discount is applicable to the first 150 therms per month during the winter season (November through April.) Central Arizona: 602-861-1999 Southern Arizona: 520-889-1888 www.swgas.com/rates/aztariff/index.html Tucson Electric Power Company 520-623-7711 www.tucsonelectric.com/Community/AssistancePrograms/ Residential Lifeline Discount Program Customers whose household income is at or below 150% of the federal poverty level, may qualify for an $8 discount off their bill each month. Lifeline/Medical Life-Support Discount A discount is available to households that meet the financial eligibility guidelines for the Residential Lifeline Program and where certain medical situations exist. The discount is based on monthly use: 0 - 1,000 kWhs, 35%; 1001 - 2000 kWhs, 30%; over 2000 kWhs, 10%. Navaho Tribal Utility Authority Senior Citizen Discount Life Support Discount NTUA offers a 7% discount to customers who are 60 years or older and have an annual household income of $ 16,000 or less. A 7% discount is available to customers who require utility services to be maintained for a life-threatening health condition that is certified by a licensed physician. Contact NTUA offices www.ntua.com/utilities/bills-payment.htm Low-Income Energy Efficiency Tucson Electric Power Since 1982 the Tucson Urban League and Pima County have been assisting low-income residents in reducing energy use and lowering their utility bills by implementing year-round weatherization measures - at no cost to eligible customers. TEP conducts energy audits and provides funding for weatherization measures. Pima County: contact Jesus O. Duran, 740-4076 Tucson Urban League: contact Adeline McKenna, 791-9522 www.tucsonelectric.com/Community/AssistancePrograms/Weatherization.html Arizona Public Service Energy-Wise Energy-Wise provides weatherization improvements or repairs to the home, energy education and may help with payment of a past-due electric bill. Household income must be at or below 125% of the federal poverty level or 150% for seniors and disabled. Contact your local CAA office. www.aps.com/aps_services/residential/lowincome/LowIncome_3.html Southwest Gas LIEC (Low Income Energy Conservation) Program Provides free energy audits, education in conservation and weatherization materials.To obtain more information, or to see if you are eligible, contact your local Southwest Gas office. Metro Phoenix: 602-861-1999 or 1-800-873-2440 www.swgas.com/caz/forms/index.html EMERGENCY CHARITABLE ASSISTANCE Please note these charitable funds are last resort emergency funds with limited resources and limited times of operation. Arizona Public Service (APS) Project S.H.A.R.E.  (Service to Help Arizonans with Relief on Energy) Project S.H.A.R.E  may be able to help pay energy (gas, electric, oil, wood) bills for seniors over 60, living on a fixed income and facing a financial emergency or for customers under age 60 and experiencing special hardships or for disabled with no source of income. Funds for Project S.H.A.R.E. come from APS employees, shareholders and customers. The Salvation Army administers the fund. Contact your local Salvation Army at: www.aps.com/aps_services/residential/lowincome/LowIncome_8.html Southwest Gas Corporation Energy Share Energy Share is an emergency fund that provides direct assistance to qualified people with unexpected financial difficulties, such as the loss of a job or a medical emergency. All Energy Share donations are managed and distributed by The Salvation Army. www.swgas.com/residential/share.html Tucson Electric Power Company 520-623-7711 Help with Emergency Energy Relief Operation (H.E.E.R.O.) H.E.E.R.O. provides one-time payments on energy bills for low-income customers. Customer donations fund the program, which is administered by the Salvation Army. www.tucsonelectric.com/Community/AssistancePrograms/Heero.html Low-Income Fund for Emergencies (LIFE) Fund In 1996, Tucson Electric Power Company set aside $4.5 million in shareholder funds for the Low-Income Fund for Emergencies (LIFE) Fund. The interest generated from the fund – about $250,000 per year – has been used to offset cuts in LIHEAP. The fund is administered by the Salvation Army. Sulphur Springs Valley Electric Cooperative, Inc. Operation Roundup Customer donations help families cope with emergencies, illnesses and special medical needs and aid community and emergency service providers. Applications are available at SSVEC offices. 1-800-422-9288 www.ssvec.org/CommunityPrograms/OperationRoundUp.asp Trico Electric Cooperative Operation Roundup Customer donations help Trico members in emergency situations and worthy organizations in the community. Requests for assistance are evaluated by the Trico Charitable Trust Board. 744-2944 www.trico.org/operationroundup.html